Hamza Baig

Hamza Baig

B.B.A. Finance · 4.0 GPA · Florida International University

A finance senior with a 4.0 GPA and real experience in financial-technology operations and business analysis — turning data into decisions, and aiming for a career in financial analysis. Class of May 2026.

Who I Am

I'm Hamza Baig, a senior pursuing a B.B.A. in Finance at Florida International University, where I've earned a 4.0 GPA. I pair that academic foundation with real professional experience in financial-technology operations and business analysis — turning data into decisions that keep critical systems and businesses running.

This Executive Skills Portfolio is a curated look at the work, reflection, and growth I've gathered this semester. Rather than a list of assignments, it's the story of how I'm preparing for a career in financial analysis — combining analytical rigor, professional communication, and a clear sense of where I'm headed.

Every piece here represents a deliberate step: understanding exactly what employers want, setting goals I can measure, sharpening how I present myself, and proving I can perform when it counts. This is who I am today — and a preview of the professional I'm becoming.

Background

The foundation behind the portfolio — where I've worked, what I'm studying, and the skills I'm building for a career in finance.

Production Operations Support Analyst

Fiserv — Financial Technology Operations

Coral Springs, FL · Sept 2024 – Present

Triage payment, account, and customer-impacting issues, assessing urgency and business impact to resolve complex production concerns.
Maintain audit-ready triage documentation — impact, resolution actions, timestamps, follow-ups — for problem-management reviews.
Translate technical and account-level findings into concise updates for clients, partners, and leadership.

Business Analyst — Strategy, Operations & App Support

OCT Daily

Miami, FL · Oct 2023 – Sept 2024

Analyzed POS workflows, payment integrations, and system performance across 50+ healthcare and commercial sites.
Wrote SQL / PL-SQL queries and Splunk log searches for data validation, reporting, and root-cause analysis.
Managed EMVCo payment certification (LOA1–3) and coordinated escalations with merchants and processor Elavon.

Client Services Associate

EOS Fitness — Sales Support & Operations

Coral Springs, FL · Mar 2022 – Oct 2023

Built onboarding and training processes for new hires and guided supervisors for operational consistency.
Interpreted sales and membership data to optimize front-desk workflows and inventory accuracy.
Resolved payment discrepancies professionally, reinforcing member satisfaction and loyalty.

B.B.A., Finance — 4.0 GPA

Florida International University

Miami, FL · Expected May 2026

Coursework: Financial Data Analytics, Corporate Finance, Accounting I/II, Financial Institutions, Portfolio Management Practicum.
Member: International Business Society & Financial Management Society.
Focus on financial analysis, data analytics, and professional communication.

Financial Analysis Microsoft Excel SQL & PL/SQL Data Analytics Splunk Dynatrace Forecasting & Modeling Production Support ITSM / ServiceNow Stakeholder Communication

Module Assignments

Three assignments that shaped how I think about my career. For each, here's the purpose, a sample of the work, what I learned, and why it matters.

Week 2 · Career Strategy

Dream Job Description Analysis

Purpose

To pick a real target role, break down its responsibilities and requirements, and map them against my own skills — turning a career goal into a concrete plan.

What I Learned

To read a role like a roadmap. Naming a specific target clarified exactly which skills to build next — forecasting models, Power BI, advanced SQL — and how to pair coursework with internships to get there.

Sample

I analyzed the Financial Analysis Associate role on JPMorgan Chase's Lending Private Bank CFO Team — breaking down its core work (profitability analysis, financial forecasting, supporting executive decisions) and required skills (financial-statement analysis, Excel, Power BI, SQL, clear communication), then mapping each against my current abilities to find the gaps to close before applying.

Why It Matters

Employers can tell when a candidate truly understands a role. Studying a real JPMorgan posting sharpened my ability to tailor my story and speak the employer's language — a direct edge in interviews and on LinkedIn.

Goal Setting · Accountability

SMART Goal Setting Worksheet

Purpose

To turn ambitions into goals that are Specific, Measurable, Achievable, Relevant, and Time-bound — with real numbers and deadlines.

What I Learned

Goals without structure are just wishes. Attaching targets and dates turned my intentions into a plan I can track weekly and actually hold myself accountable to.

Sample — the 3 goals I set

1. Land a full-time business, data, or financial analyst role by Dec 2026 (10+ quality applications/week, 2+ networking events/month, 5+ interviews). 2. Earn 3 industry-recognized data-analytics & BI certifications by March 2027. 3. Build a 100+ professional LinkedIn network by May 2027 (10+ new connections/month). Each is specific, measured, and dated.

Why It Matters

In finance, everything is measured. Setting SMART goals mirrors how analysts set targets and KPIs — a professional habit that translates straight into workplace performance.

Personal Branding

Résumé & Professional Brand

Purpose

To build a sharp, ATS-friendly résumé that communicates my value clearly — and keeps a consistent message across my LinkedIn and this portfolio.

What I Learned

A résumé is a marketing document, not an autobiography. Every bullet has to earn its place with a strong action verb and a result. Clean formatting and tailoring to the target role make a real difference.

Sample

My résumé pairs a 4.0 GPA Finance degree with real experience at Fiserv and as a Business Analyst — production support, SQL, Splunk, and payment-systems work — framed for financial-analysis roles. Download it here ↓

Why It Matters

A résumé is the first impression in any job search. Refining mine improved how I present my story everywhere — applications, interviews, and networking.

Mock Interview

The course project put my preparation to the test — a recorded mock interview answering real questions in real time. Watch it below.

What the interview taught me

Preparation beats nerves

Practicing out loud — not just in my head — made my answers clearer and more confident. I learned to structure responses with the STAR method (Situation, Task, Action, Result) so my stories land.

It's a conversation, not an interrogation

Once the nerves settled, it became a chance to talk about what I'm genuinely excited about. Tone, body language, and concise answers matter as much as the content itself.

Did I have fun?

Honestly — yes. It reminded me that an interview is just a professional conversation, and that preparation is what turns pressure into confidence.

Beyond the Classroom

A short personal reflection — going past the syllabus to think about why this field matters to me.

Why Finance Is Really About People

It's easy to assume finance is only about spreadsheets, markets, and numbers. The longer I study it, the more I'm convinced it's actually about people — their goals, their security, and their futures. Every budget is someone's plan. Every loan is someone's opportunity. Every investment is a bet on a better tomorrow.

That's what pushes me to go beyond the required reading. I want to understand not just how a financial decision is made, but who it affects and why it matters. Building that perspective now — alongside the technical skills — is how I plan to become the kind of professional people actually trust with their decisions.

This portfolio is one step in that direction: proof that I'm willing to do the work, reflect on it, and keep raising the bar. That habit of going a little further than required is exactly what I intend to carry into my career.

— Hamza Baig

Who I Am

Background

Module Assignments

Dream Job Description Analysis

Purpose

What I Learned

Sample

Why It Matters

SMART Goal Setting Worksheet

Purpose

What I Learned

Sample — the 3 goals I set

Why It Matters

Résumé & Professional Brand

Purpose

What I Learned

Sample

Why It Matters

Mock Interview

What the interview taught me

Beyond the Classroom

Why Finance Is Really About People

Let's build somethingworth talking about.

Let's build something
worth talking about.